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IP64
could act as an embedded Mobile
Phone Server which bridges the
mobile phone supporting WiFi and
internet call functions with the
traditional PBX system. It is
a brand new solution perfectly
fits the needs of multi-site operations
in SMEs.
When
integrated with IP64, the mobile
phone works as a normal extension
of the PBX system. Thus, receiving
and making calls from the mobile
phone could be transferred to
and from the office landline
to enable real-time telephone
response and reduce the chance
of missed calls. Even when the
staff is visiting other overseas
branch office, he/she could
still be reached by calling
an extension of the PBX system
instead of calling his/her mobile
phone, thus saving thousands
of dollars of roaming and airtime
charges*.
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Supported by VPN and WiFi
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With
its superior and all-in-one features,
IP64 is not only perfect for overseas
multi-site operations; it also
provides a flawless call management
solution for retail chains to
enhance customer satisfaction
and loyalty.
When
a call is made to the central
customer service hotline, customers
could be routed directly to
a particular retail outlet,
or asked to leave a voice message
to the department they prefer
even after office hours. All
calls could be answered promptly
with enhanced customer calling
experience, thus leading to
greater sales opportunity. When
routing calls, IP64's music-on-hold
function could be replaced by
a customized ads-on-hold to
arouse customers' awareness
of any new promotion and improve
customer satisfaction.
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IP64
could be integrated with electrical
home appliances to enable home
automation capability to control
the lighting, air-conditioner
and curtains by simply pressing
buttons from an IP64 LAN telephone,
the wireless panel or even a
normal telephone when away from
home. This enhances customers'
flexibility and mobility in
the control of the appliances.
Furthermore,
IP64 could enable door lock
control and act as a video door
phone to avoid intruders. Even
if there is an accident like
a fire, gas leak, or intrusion,
its home security function trigger
the alarm and automatically
report to the police by phone
or by email.
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| IP64
is an all-in-one feature
packed telephone set,
providing built-in
voice mail, auto attendant,
interactive voice
response (IVR), automatic
call distribution
and much more. As
a voice-recording
device is incorporated
in the system, IP64
saves equipment cost
and extra installation.
Recorded conversations
are saved in standard
"wav" format
which can be archived,
replayed and emailed
conveniently.
Instead
of sending traditional
busy signals or
extending wait times,
the auto attendant,
IVR and automatic
call distribution
features work in
conjunction to efficiently
manage all unanswered
calls. Furthermore,
the call log report
indicates all the
statistics regarding
a call from ringing
time, caller IDs
to call duration.
This provides valuable
insights into business
performance.
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